Job Title: Director of Shared Services | AP & AR
Location: Chicago
Salary Range: Up to 225k total compensation DOE
Benefits: Health/Vision/Dental/401k/PTO
We are seeking a dynamic Director of Shared Services (AP/AR) to lead and optimize our client’s centralized Accounts Payable and Accounts Receivable operations. This leadership role will drive process efficiency, ensure compliance, manage cross-functional service delivery, and implement technology solutions across the AP/AR functions to support enterprise-wide finance strategy.
Key Responsibilities
- Lead and manage the Shared Services team responsible for Accounts Payable and Accounts Receivable, including billing, collections, vendor payments, and cash application.
- Standardize and improve financial processes, systems, and controls to ensure scalability, accuracy, and efficiency.
- Develop and monitor KPIs and SLAs to measure team performance, identify areas for improvement, and ensure timely and accurate financial transactions.
- Partner with IT and other departments to implement automation tools and system enhancements (e.g., OCR, workflow approvals, ERP improvements).
- Ensure compliance with internal policies, GAAP, and regulatory requirements.
- Lead process integration efforts related to acquisitions or system transitions.
- Coach and develop team members, fostering a culture of accountability, service excellence, and continuous improvement.
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field (MBA or CPA preferred).
- 8+ years of progressive experience in finance operations with at least 5 years in a leadership role overseeing AP/AR or shared services.
- Proven track record of process improvement, team leadership, and systems optimization.
- Experience with ERP systems and financial automation tools.
- Strong analytical skills, attention to detail, and ability to manage complex workflows.
- Excellent communication, collaboration, and change management skills.
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