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38440 | HR Manager

ChicagoIllinois
Direct Hire
Added - 02/18/26

Business Operations

Job Title: HR Manager Location: Near North Chicago Suburbs Pay Range: $120,000 - $140,000 Benefits: Health, dental, and vision insurance. 401(k)  Role Overview: Brilliant has been retained by a private equity-backed international chemical company in its start-up phase. Our client is looking for an HR Manager to join their team to lead people operations in a growing organization. This role will be a balance between day-to-day HR execution and building scalable HR processes and culture.  Key Responsibilities: Build HR processes and culture in a start-up environment Support employee onboarding and transitions Oversee payroll and benefits administration for a growing headcount Manage employee relations and HR compliance Maintain HR policies, records, and documentation Qualifications: Strong working knowledge of HR compliance, benefits, and payroll Bachelor's in HR, Business, or related field Ability to thrive in a start-up environment and establish SOPs Experience in the manufacturing industry Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #FSIL2025  

38439 | Brokerage Director

AtlantaGeorgia
Direct Hire
Added - 02/18/26

Business Operations

Our 3PL client has a newly created role due to growth that we are helping them fill. The Brokerage Director is responsible for building, leading, and scaling Company’s non-asset freight brokerage division. This role owns revenue generation, carrier network development, pricing strategy, margin management, and service execution for all brokered freight. The Brokerage Director is responsible for building a scalable, margin-focused freight brokerage business that complements?but operates independently from?the asset fleet. They must prevent internal conflict between brokered freight and company trucks while maximizing overall company profitability. *This role manages 2 Brokerage Associates* Travel to the Atlanta office 1-2 weeks a month in the beginning then less as the positions evolves. Revenue Growth & Customer Development Develop and execute brokerage growth strategy Prospect and secure new shipper relationships Expand wallet share within existing customers Negotiate rates and service agreements Manage RFP participation and contract bids Own top-line brokerage revenue targets Financial Accountability Set and manage gross margin targets by lane/customer Price freight based on market conditions and capacity trends Monitor lane profitability and adjust pricing strategy Manage accessorial revenue (detention, layover, TONU, etc.) Control bad debt and claims impact Deliver EBITDA performance for the brokerage unit Procurement & Development Build and maintain a vetted carrier network Negotiate carrier rates Validate carrier insurance and safety ratings Monitor carrier performance Remove high-risk or underperforming carriers Develop backup capacity strategies Operational Execution Oversee load lifecycle from tender to POD Ensure on-time pickup and delivery performance Manage load tracking and visibility Handle service failures and recovery plans Resolve disputes between carriers and shippers Oversee documentation flow and billing accuracy Compliance & Risk  Ensure broker authority compliance (MC#, bond, BOC-3, UCR) Verify carrier insurance and safety compliance Manage carrier agreements and shipper contracts Maintain $75,000 surety bond requirements Oversee claims handling process Protect against double-brokering and fraud Ensure proper documentation retention  Systems Oversee TMS implementation (replacement) & utilization Integrate load boards and digital freight platforms Monitor market rate tools (DAT, Truckstop, etc.) Ensure accurate load tracking and communication systems Drive data analytics for pricing and performance decisions Team Leadership (When scaled) Hire and train brokers and carrier reps Establish KPIs and compensation plans Develop a performance-driven culture Coach on negotiation and sales strategy   Requirements Deep understanding of freight markets and spot vs contract dynamics Strong negotiation skills Carrier sourcing expertise Financial acumen (cost-to-serve & margin modeling) Risk assessment and fraud awareness Relationship-driven sales ability Data-driven decision making High urgency and resilience Entrepreneurial Salary: 160-170K + Commissions Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #FLA2026

38428 | Customer Service Representative

Buffalo GroveIllinois
Direct Hire
Added - 02/18/26

Business Operations

Job Title: Customer Service Representative Location: Buffalo Grove, IL (100% Onsite) Pay Range: $50K-$55K Salary (Based on Experience & Qualifications) Benefits: Health, dental, and vision insurance. 401(k) Role Overview: Brilliant Financial Staffing has been engaged in the search for a Customer Service Representative for our client located in Buffalo Grove, IL who is in the consumer product goods & service industry. The Customer Service Representative will be brought in on a direct hire basis. The company has experienced continued growth, and they are looking to add an additional qualified Customer Service Representative to their team. This role is fully onsite, but once and reports directly to the Customer Service Supervisor. The ideal Customer Service Representative candidate would be available to interview and start ASAP! Key Responsibilities: Process customer orders accurately and efficiently, entering order details into the company ERP system and coordinating with the shipping team for fulfillment. Respond to inbound phone calls and emails from customers, providing product information, order updates, and general support. Review orders for completeness and accuracy, ensuring correct pricing, shipping details, and customer information prior to release. Navigate customer portal systems (for larger accounts) to retrieve purchase orders and accurately sync information into the internal ERP system. Perform high-volume data entry with strong attention to detail and organization. Communicate proactively with customers, internal sales representatives, and operations teams to resolve order discrepancies or clarify details. Maintain accurate customer records and documentation within the system. Utilize Excel at a basic level to track orders, update logs, and support reporting needs. Qualifications: Customer Service Experience preferred Strong communication skills Excellent Problem-Solving Skills Excellent verbal and written communication skills and attention to detail If you or anyone you know is qualified and interested, please apply immediately. Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.  

38238 | Supervisor, Claims & Subrogation Support

ItascaIllinois
Direct Hire
Added - 02/18/26

Business Operations

Job Title: Supervisor, Claims & Subrogation Support Location: Itasca, IL Salary Range: Up to $105,000 Benefits: Medical, Dental, Vision Insurance 401k Role Overview: Brilliant Financial Staffing is seeking a Supervisor, Claims & Subrogation Support with specialized expertise in cargo and transportation liability claims to lead and develop our client’s Claims team. This role is located in Itasca, IL. and is critical in managing complex domestic and international freight claims, providing coaching and escalation support, and ensuring compliance with global shipping conventions. The ideal candidate brings hands-on claims experience, strong analytical skills, and the leadership presence to elevate team performance while driving operational excellence. This position will allow senior leadership to focus on broader strategic priorities while ensuring claims are resolved accurately, efficiently, and in alignment with contractual and regulatory requirements. Responsibilities: Lead and oversee the daily operations of the Claims team, ensuring efficient workflows, timely claim resolution, and consistent performance across all direct reports Review, investigate, and adjudicate cargo, freight, loss, and damage claims, ensuring adherence to company standards and regulatory requirements Serve as the escalation point for complex claims, including international and cross-border liability cases Provide subject matter expertise related to international shipping conventions, with a focus on weight-based liability frameworks Drive and manage subrogation efforts, maximizing recovery from carriers, insurers, and other responsible third parties Coach, mentor, and develop team members through regular feedback, performance reviews, and skill-building initiatives Monitor KPIs and produce analytical reports related to claim volume, cycle time, recovery rates, and team productivity Utilize Excel reporting tools (including VLOOKUPs and Pivot Tables) to extract, analyze, and present data for leadership Collaborate cross-functionally with Legal, Insurance, and Operations teams to align claims handling with contractual obligations and risk mitigation strategies Ensure compliance with all internal policies, procedures, and regulatory standards Perform additional duties as assigned Qualifications: Bachelor’s degree in Business, Logistics, Risk Management, or a related field (or equivalent experience) Experience with Carrier Claim System, AS400, CargoWise preferred 3+ years of claims experience, with a strong focus on transportation, cargo, or freight claims Working knowledge of international freight claims and cargo liability Familiarity with international shipping conventions Strong analytical, organizational, and communication skills Previous supervisory or team-lead experience, including coaching and escalation support Experience with insurance recovery, subrogation, and legal documentation Background working within transportation, logistics, or international shipping environments #FLA2026 #LI-CB1 Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

37659 | Inventory Logistics Coordinator

WheelingIllinois
Direct Hire
Added - 02/18/26

Business Operations

Job Title: Inventory Logistics Coordinator Location: Wheeling, IL Pay Range: $50K-$55K (Based on experience & qualifications) Benefits: Health, dental, and vision insurance. 401(k) Brilliant Financial Staffing has been engaged in a search for an Inventory Logistics Coordinator with our client located in Wheeling, IL.  Our client, in the manufacturing industry, is looking for a motivated and detail-oriented Inventory Logistics Coordinator to join their team on a permanent basis. The Inventory Logistics Coordinator will play a key role in overseeing the movement of raw and finished stone materials, ensuring accurate inventory levels, and managing inbound and outbound logistics. The ideal candidate will bring strong organizational skills, an eye for detail, and the ability to communicate effectively with both internal teams and external vendors. Responsibilities: Monitor and maintain accurate inventory records Coordinate and lead cycle counts and physical inventory audits Develop inventory analysis reports and investigate variances to improve accuracy Analyze inventory and margin reports, conduct cost analysis, and support profitability studies Schedule and coordinate inbound and outbound shipments Communicate with freight carriers, vendors, and logistics partners to ensure timely and cost-effective deliveries Prepare all necessary shipping documents (e.g., BOLs, customs forms) and track shipments from origin to delivery Collaborate with warehouse staff on labeling, storage, and material handling procedures Monitor inventory turnover rates and optimize storage utilization Identify and recommend opportunities for cost savings and process improvements Support the implementation of new logistics systems, procedures, and technology tools Partner with procurement, production, sales, and customer service teams to align operations Qualifications: Advanced proficiency in Microsoft Excel (formulas, pivot tables, macros required) Experience working in a manufacturing or distribution environment preferred 2+ years of experience in inventory, logistics, or related functions preferred Strong analytical skills and attention to detail Excellent communication and cross-functional collaboration skills If you or anyone you know are qualified and interested please apply ASAP! Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #FSIL2026  

38400 | Development Operations & Data Coordinator

Delray BeachFlorida
Direct Hire
Added - 02/12/26

Business Operations

Development Operations & Data Coordinator  This is a data-heavy role. If you enjoy turning messy data into clean, usable reports, you’ll thrive here. Must-have: advanced Excel (large datasets, pivot tables, lookups) and hands-on CRM/database experience including uploads/imports, sorting/segmentation, duplicate cleanup, and data hygiene to produce accurate lists and reports for leadership and events. Position Overview The Development Operations & Data Coordinator supports daily operations through CRM/database management, Excel-based reporting, data quality control, and administrative coordination across departments. This role is ideal for a detail-oriented, tech-savvy professional who is comfortable working with large data sets and can balance data accuracy with hands-on support for fundraising, events, and operational workflows.   Key Responsibilities CRM, Data Management & Reporting (Core Focus) Maintain and manage donor CRM data, including regular uploads/imports, record updates, and ongoing database hygiene. Collect, clean, validate, and reconcile data from multiple sources to ensure accuracy and consistency. Build and maintain Excel spreadsheets, trackers, and dashboards, including manipulating and organizing large datasets. Respond to internal requests for donor, fundraising, and operational data by providing timely, accurate reports and extracts. Troubleshoot data discrepancies (duplicates, missing fields, mismatched records) and coordinate with relevant teams to resolve issues. Support system-wide data integrity across multiple databases (donor database + organization-wide database), ensuring records remain current and reliable. Document data processes, workflows, and reporting standards to improve consistency and usability. Collaborate with leadership to identify trends and insights that support fundraising performance, operational efficiency, and growth. Development Support, Donor Stewardship & Events Prepare donor acknowledgment letters and donor summaries using the donor CRM. Support fundraising and event logistics year-round, including attendee lists, donor tracking, follow-up reporting, and data entry. Occasionally support donor outreach, including phone calls as needed for event confirmations, stewardship, and follow-up. Assist with development communications such as newsletters, flyers, and outreach materials. Grants, Compliance & Administrative Operations Assist with preparation of reports, budgets, compliance documentation, and administrative support. Support scheduling, meeting coordination, minutes, and preparation of materials. Maintain organized electronic and paper filing systems for contracts, forms, grants, and administrative documents. Coordinate vendor communications and facility/property-related service requests as needed. Provide support for special projects and cross-department initiatives as assigned. Cross-Functional Collaboration Work closely with Finance, Development, and Program teams to align data, reporting, and operational processes. Participate in regular team and operations meetings, providing updates and input on shared initiatives. Qualifications 2+ years of experience in CRM/database management, operations, nonprofit administration, or a data-heavy administrative role. Strong Excel skills with demonstrated experience manipulating and organizing large data sets (filters, pivot tables, lookups, data validation/cleanup). Experience working in a CRM or database environment, including uploads/imports, sorting, segmentation, and maintaining data integrity. Strong organizational skills with attention to detail and the ability to manage multiple priorities. Professional written and verbal communication skills; able to handle confidential information with integrity. Preferred Experience with donor database/CRM. Experience supporting grants, compliance reporting, or audit documentation. Familiarity with basic dashboards/reporting tools (Excel-based dashboards, Power BI, or similar is a plus). Key Skills & Competencies Data accuracy & data hygiene Excel power-user mindset #FLA2026 #LI-CB1 Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

38373 | Executive Sales Support & Operations (Mandarin/English)

TorontoOntario
Direct Hire
Added - 02/04/26

Business Operations

Our client is looking for an Executive Support professional to provide high-level key account and operational support to senior leadership within their lighting manufacturing business. This role is critical in ensuring the smooth day-to-day functioning of the executive office. The ideal candidate is detail-oriented, discreet, adaptable, and comfortable operating in a fast-paced manufacturing related environment with cross-functional stakeholders including production, design, supply chain, sales, and finance. Key Account Support: 70% Act as a primary point of contact on behalf of the owners for clients, ensuring clear, timely and professional communication. Manage inbound and outbound communications with designers, developers, architects and high-value clients, maintaining strong relationships and brand standards. Prepare and issue accurate quotations, coordinating with design, production and procurement teams to confirm specifications, pricing and lead times. Enter and manage custom orders from quote acceptance through to production and product delivery, ensuring all details are correctly captured in internal systems. Maintain organized records of quotes, orders, project documentation and correspondence for key accounts. Support leadership with reporting, summaries, and status updates on major projects and client accounts. Executive & Administrative Support: 30% Providing comprehensive administrative support to senior executives, including calendar management, meeting coordination and travel arrangements as needed. Acted as a trusted gatekeeper, managing communications, prioritizing requests and handling sensitive information with discretion Serve as a key point of contact between executives and internal/external stakeholders, including suppliers, partners and clients. Draft and manage professional correspondence, emails, and internal communications. Provide translation from Mandarin to English as needed during meetings. Qualifications: Proven experience in executive support, executive assistant and senior administrative role. Demonstrated experience dealing directly with clients, including managing accounts, handling enquiries, and supporting high-value or long-term accounts. Strong written and verbal communication skills, with the ability to represent the owners and company professionally. Languages: Fluent or professional level-Mandarin (spoken  and written) to support communication.   Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #LI-RC1

38362 | Sales Rep

TorontoOntario
Direct Hire
Added - 02/03/26

Business Operations

We are seeking an enthusiastic individual to join our team as a (Lighting) Sales Representative in Toronto. Reporting to the President, the Sales Representative will be the face of our company to clients. You will identify new business opportunities, nurture existing relationships, and provide tailored lighting solutions that meet customer needs. This role is ideal for someone with strong communication skills, a passion for sales, and a drive to succeed in a dynamic industry. Responsibilities: Develop and maintain relationships with new and existing clients, including architects, designers, builders, and distributors. Conduct product presentations, demonstrations, and consultations to showcase lighting solutions. Generate quotes, prepare proposals, and close sales opportunities. Meet or exceed monthly and quarterly sales targets. Stay informed on industry trends, competitor products, and market opportunities. Attend trade shows, networking events, and client meetings as needed. Collaborate with the internal team to ensure customer satisfaction and timely project delivery. Qualifications: Proven sales experience, preferably in lighting or related industries. Strong communication, presentation, and negotiation skills. Ability to build long-term relationships and provide excellent customer service. Self-motivated with strong organizational and time-management skills. Proficiency with CRM systems and Microsoft Office Suite. Valid driver’s license and willingness to travel to client sites. Job Type: Full-time, Permanent Weekly Schedule: Monday-Friday Work Setting: In Office in East York Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #LI-RC1