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Job Title: Documentation Coordinator Location: Rolling Meadows, IL Pay Range: $24-25/hour Contract Length: 4-5 Weeks (Project Based Position)   Role Overview: Seeking a highly organized and detail-oriented individual to support a tariff refund review by gathering, organizing, and processing import documentation. No prior trade or customs experience is required. This role is well suited for someone with an accounting, bookkeeping, or administrative background who is comfortable working with spreadsheets, reports, and detailed documentation. The primary focus will be accurately matching purchase orders to the appropriate import documents, organizing and renaming files according to established procedures, and using AI tools to extract the required information from those documents. Key Responsibilities: Review shipment reports to identify purchase orders associated with specific clients Locate and gather the corresponding import entry documentation for each purchase order Save documents in the appropriate folders and rename files according to established naming conventions Verify that each document is matched to the correct purchase order and client Upload documentation to AI platform, and ensure correct information is extracted Identify missing or unclear documentation and flag issues Maintain accurate and organized records throughout the review process Qualifications: Accounting, bookkeeping, administrative, or other detail-oriented office experience preferred Basic Excel skills, including sorting and filtering spreadsheets Strong attention to detail and ability to accurately match documents to purchase orders No prior trade, customs, or import experience required Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Job Title: Care Pro Training Associate Location: 100% Remote (U.S.-based; Weekend Availability Required) Pay Range: $24 - $27/HR Benefits: Health, dental, and vision insurance. 401(k) Role Overview Brilliant Financial Staffing has been engaged in a search for two Care Pro Training Associates for a rapidly growing organization in the healthcare and home care industry. This is a fully remote opportunity with a mission-driven company dedicated to improving the lives of older adults through innovative technology and compassionate care. Due to continued growth and team expansion, our client is seeking engaging, professional, and adaptable training professionals to lead virtual onboarding sessions for new Care Professionals (Care Pros). This role is ideal for individuals who enjoy presenting, facilitating interactive learning experiences, and helping others succeed while maintaining high standards of quality and compliance. This is a contract-to-hire opportunity with long-term growth potential for high-performing individuals. Care Pro Training Associate Responsibilities Lead 10+ engaging virtual orientation and onboarding sessions each week for new Care Professionals using Zoom Facilitate interactive training covering company policies, procedures, safety practices, and caregiving standards Evaluate caregiver professionalism, communication skills, judgment, and overall readiness through discussions and scenario-based assessments Make hiring recommendations based on established quality and safety standards Conduct follow-up training, reassessments, and coaching sessions to support Care Pro development Maintain accurate attendance records, training documentation, and candidate tracking within internal systems Partner with Recruiting, Operations, Compliance, and Workforce teams to ensure candidates progress efficiently through onboarding Clearly communicate company expectations, policies, and performance standards Adapt to evolving processes and contribute to continuous improvement initiatives Qualifications High School Diploma or GED required; Bachelor's degree preferred 2+ years of experience in training, employee onboarding, teaching, coaching, or adult learning, including virtual facilitation Strong presentation, communication, and interpersonal skills with the ability to engage virtual audiences Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment Sound judgment with experience evaluating performance and maintaining accurate documentation Adaptable, reliable, and comfortable working independently while collaborating across teams Weekend availability required, including every Saturday (Sunday flexibility preferred) Healthcare, caregiving, or workforce development experience is a plus Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Job Title: Customer Service Representative Location: Palatine, IL Pay Range: $19-22/hour   Role Overview: The Customer Service Representative serves as the primary point of contact for customers, carriers, and internal teams, providing exceptional service through phone, email, and live chat. This role is responsible for handling shipment inquiries, scheduling, issue resolution, and customer support while ensuring a positive customer experience.  Key Responsibilities: Respond to customer inquiries via phone, email, live chat, and support tickets regarding shipment status, delivery scheduling, claims, and service-related issues Monitor and manage delivery and pickup appointments to ensure timely and accurate scheduling Investigate and resolve shipment issues by coordinating with customers, carriers, vendors, and internal departments Handle a high volume of inbound customer interactions while maintaining accuracy and service quality Resolve customer concerns and disputes efficiently, escalating issues when appropriate Maintain consistent communication regarding shipment updates, service delays, and issue resolution Perform additional duties as assigned to support business operations Qualifications: GED required Previous experience in customer service, logistics, transportation, or a related support role Ability to manage multiple priorities in a fast-paced, high-volume environment Proficient with Microsoft Office   Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #FSIL2026