Our 3PL client has a newly created role due to growth that we are helping them fill.
The Brokerage Director is responsible for building, leading, and scaling Company’s non-asset freight brokerage division. This role owns revenue generation, carrier network development, pricing strategy, margin management, and service execution for all brokered freight.
The Brokerage Director is responsible for building a scalable, margin-focused freight brokerage business that complements?but operates independently from?the asset fleet.
They must prevent internal conflict between brokered freight and company trucks while maximizing overall company profitability.
*This role manages 2 Brokerage Associates*
Revenue Growth & Customer Development
- Develop and execute brokerage growth strategy
- Prospect and secure new shipper relationships
- Expand wallet share within existing customers
- Negotiate rates and service agreements
- Manage RFP participation and contract bids
- Own top-line brokerage revenue targets
- Set and manage gross margin targets by lane/customer
- Price freight based on market conditions and capacity trends
- Monitor lane profitability and adjust pricing strategy
- Manage accessorial revenue (detention, layover, TONU, etc.)
- Control bad debt and claims impact
- Deliver EBITDA performance for the brokerage unit
- Build and maintain a vetted carrier network
- Negotiate carrier rates
- Validate carrier insurance and safety ratings
- Monitor carrier performance
- Remove high-risk or underperforming carriers
- Develop backup capacity strategies
- Oversee load lifecycle from tender to POD
- Ensure on-time pickup and delivery performance
- Manage load tracking and visibility
- Handle service failures and recovery plans
- Resolve disputes between carriers and shippers
- Oversee documentation flow and billing accuracy
- Ensure broker authority compliance (MC#, bond, BOC-3, UCR)
- Verify carrier insurance and safety compliance
- Manage carrier agreements and shipper contracts
- Maintain $75,000 surety bond requirements
- Oversee claims handling process
- Protect against double-brokering and fraud
- Ensure proper documentation retention
- Oversee TMS implementation (replacement) & utilization
- Integrate load boards and digital freight platforms
- Monitor market rate tools (DAT, Truckstop, etc.)
- Ensure accurate load tracking and communication systems
- Drive data analytics for pricing and performance decisions
- Hire and train brokers and carrier reps
- Establish KPIs and compensation plans
- Develop a performance-driven culture
- Coach on negotiation and sales strategy
- Deep understanding of freight markets and spot vs contract dynamics
- Strong negotiation skills
- Carrier sourcing expertise
- Financial acumen (cost-to-serve & margin modeling)
- Risk assessment and fraud awareness
- Relationship-driven sales ability
- Data-driven decision making
- High urgency and resilience
- Entrepreneurial
Salary: 160-170K + Commissions
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
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