Our client is looking for an Executive Support professional to provide high-level key account and operational support to senior leadership within their lighting manufacturing business. This role is critical in ensuring the smooth day-to-day functioning of the executive office.
The ideal candidate is detail-oriented, discreet, adaptable, and comfortable operating in a fast-paced manufacturing related environment with cross-functional stakeholders including production, design, supply chain, sales, and finance.
Key Account Support: 70%
- Act as a primary point of contact on behalf of the owners for clients, ensuring clear, timely and professional communication.
- Manage inbound and outbound communications with designers, developers, architects and high-value clients, maintaining strong relationships and brand standards.
- Prepare and issue accurate quotations, coordinating with design, production and procurement teams to confirm specifications, pricing and lead times.
- Enter and manage custom orders from quote acceptance through to production and product delivery, ensuring all details are correctly captured in internal systems.
- Maintain organized records of quotes, orders, project documentation and correspondence for key accounts.
- Support leadership with reporting, summaries, and status updates on major projects and client accounts.
Executive & Administrative Support: 30%
- Providing comprehensive administrative support to senior executives, including calendar management, meeting coordination and travel arrangements as needed.
- Acted as a trusted gatekeeper, managing communications, prioritizing requests and handling sensitive information with discretion
- Serve as a key point of contact between executives and internal/external stakeholders, including suppliers, partners and clients.
- Draft and manage professional correspondence, emails, and internal communications.
- Provide translation from Mandarin to English as needed during meetings.
Qualifications:
- Proven experience in executive support, executive assistant and senior administrative role.
- Demonstrated experience dealing directly with clients, including managing accounts, handling enquiries, and supporting high-value or long-term accounts.
- Strong written and verbal communication skills, with the ability to represent the owners and company professionally.
- Fluent or professional level-Mandarin (spoken and written) to support communication.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
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