Job Title: IT Manager
Location: Cleveland, OH
Salary Range: $120,000 - $140,000
Benefits: Healthcare, Dental, Vision, PTO
Position Overview
The IT Manager will oversee the technology landscape of the US organization, ensuring systems and infrastructure operate smoothly and efficiently. This role involves spearheading IT initiatives, bridging the gap between business needs and technical solutions, and managing a team responsible for IT support and training. The ideal candidate will bring expertise in IT systems management, project execution, and stakeholder collaboration to support organizational growth and innovation.
Key Responsibilities
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Maintain and optimize IT systems and infrastructure to meet evolving business requirements.
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Collaborate with leadership to align technology strategies with company objectives, ensuring operational efficiency and scalability.
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Oversee the implementation of new technologies, standard procedures, and applications that enhance business processes.
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Direct daily IT operations, including network maintenance, equipment upgrades, and system reliability.
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Design, execute, and manage disaster recovery plans, ensuring business continuity.
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Develop and enforce departmental policies and standards, offering guidance and training to team members.
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Lead IT projects, including scope definition, budgeting, timeline tracking, and deployment.
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Monitor performance metrics (KPIs) to assess the effectiveness of IT initiatives and support functions.
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Coordinate with global and regional IT teams to implement company-wide technology standards and projects.
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Provide exceptional end-user support for hardware, software, and system issues.
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Manage vendor relationships to ensure optimal delivery of IT services and products.
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Travel as needed to support IT operations across different locations.
Qualifications and Skills
Education & Experience:
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Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s degree preferred).
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Minimum of five years in IT management or a related leadership role, with a proven track record of responsibility progression.
Technical Expertise:
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Comprehensive knowledge of IT systems, infrastructure, and applications.
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Skilled in developing and implementing IT policies, procedures, and best practices.
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Experience with project management, including budgeting and resource allocation.
Core Competencies:
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Strategic Thinking & Problem Solving
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Leadership & Team Management
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Effective Communication & Collaboration
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Change Management & Adaptability
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Analytical & Results-Driven Approach
Additional Skills:
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Strong organizational skills and attention to detail.
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Ability to conceptualize and execute long-term technology strategies.
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Excellent written and verbal communication skills.
Leadership Responsibilities
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Manage the IT department, including recruitment, training, and performance evaluations.
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Foster a collaborative team environment, ensuring adherence to company policies and effective resolution of conflicts.
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Set clear goals for the IT team, aligning individual and collective efforts with business priorities.
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Coordinate with global IT teams to support cross-regional projects and initiatives.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
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