Job Title: Hiring Associate I
Location: 100% Remote (U.S.-based)
Pay Rate: $23/HR-$25/HR (Based on skills and qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Role Overview
Brilliant Financial Staffing has been engaged in a search for a Hiring Associate I for a rapidly growing organization in the home healthcare technology industry. This is a fully remote opportunity supporting a high-volume hiring team responsible for helping caregiver candidates progress from application through onboarding.
Due to a special project and increased hiring demands, our client is seeking a highly organized, adaptable professional to provide operational support throughout the hiring process. This role will initially focus on managing inbound candidate SMS communications while also supporting candidate progression, compliance, and hiring operations. The ideal candidate is an excellent communicator who enjoys problem-solving, learns new technology quickly, and thrives in a fast-paced, evolving environment.
This is an open-ended temporary contract opportunity supporting an immediate business need.
Hiring Associate I Responsibilities
- Manage inbound SMS communications from caregiver candidates, providing timely responses and guidance throughout the hiring process
- Answer candidate questions, troubleshoot basic issues, and escalate more complex inquiries when appropriate
- Monitor candidate progression through multiple systems to ensure timely movement through the hiring pipeline
- Review candidate documentation and complete state-specific compliance checks to ensure regulatory and audit requirements are met
- Re-engage candidates, encourage referrals, and support hiring efforts in high-demand markets
- Provide operational support by managing shared communication channels, including voicemails, emails, and support tickets
- Participate in process improvement initiatives, pilot programs, and workflow enhancements designed to improve hiring outcomes
- Maintain accurate candidate records across applicant tracking systems and internal platforms
- Learn and adapt to new technologies and evolving processes in a rapidly changing environment
Qualifications
- High School Diploma or GED required
- Previous experience in recruiting, onboarding, customer service, operations support, or another high-volume administrative environment preferred
- Strong written and verbal communication skills with the ability to provide exceptional candidate support
- Excellent organizational skills with strong attention to detail
- Comfortable learning new technology and troubleshooting minor technical issues independently
- Ability to prioritize multiple tasks while working independently in a fully remote environment
- Experience using applicant tracking systems, Google Workspace, AI-powered tools, or CRM systems is a plus
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.