Location: Skokie, IL (100% Onsite)
Pay Range: $98,000 - $100,000 (Depending on Skills and Experience)
Benefits: Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and additional company-sponsored benefits.
Brilliant Financial Staffing has been engaged in a search for a Credit & Collections Manager for our client located in Skokie, IL. Our client is a well-established organization operating in a fast-paced B2B environment. They are seeking a Credit & Collections Manager to join their team on a direct hire basis. This is a newly created position that will oversee a large credit and collections team while helping to drive process improvements, employee development, and operational efficiency.
The ideal Credit & Collections Manager will be able to interview and start shortly thereafter.
Credit & Collections Manager Responsibilities:
- Manage the day-to-day operations of the Credit & Collections department.
- Oversee a large accounts receivable portfolio and ensure timely collection of outstanding balances.
- Provide leadership, coaching, and support to supervisors and collections staff.
- Handle escalated customer collection issues and work cross-functionally to resolve disputes.
- Develop and implement credit and collection policies and procedures.
- Review customer credit applications and assist with evaluating credit risk.
- Monitor collection activity and identify opportunities to improve cash flow and reduce aging receivables.
- Partner with Sales, Customer Service, and other departments to improve overall customer experience.
- Prepare and analyze reports related to collections performance and departmental metrics.
- Assist with process improvement initiatives and ongoing system enhancements.
- Support hiring, training, and development of team members.
- Travel periodically to support team members in other locations.
Credit & Collections Manager Qualifications:
- Previous experience in credit, collections, accounts receivable, or a related field.
- Prior leadership or supervisory experience preferred.
- Experience managing or mentoring a team in a professional environment.
- Background within manufacturing, distribution, logistics, or another business-to-business environment preferred.
- Strong understanding of credit and collections processes.
- Experience handling customer escalations and resolving account issues.
- Comfortable working with ERP systems and Microsoft Excel.
- Strong communication, organizational, and problem-solving skills.
If you or anybody that you know are qualified and interested, please apply ASAP!
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.