Position Overview
We are seeking a skilled and proactive Accounts Receivable Manager to lead the AR function within a dynamic finance team. This role is responsible for managing the entire receivables process—from billing and collections to customer credit evaluation—while ensuring exceptional service for both internal and external stakeholders.
The ideal candidate is detail-oriented, systems-savvy, and experienced in process improvement, with a strong background in AR management and team leadership.
Key Responsibilities
Accounts Receivable Operations
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Oversee invoicing, collections, and cash application activities.
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Analyze accounts receivable aging reports and collaborate with Sales to resolve issues.
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Support working capital goals by managing the order-to-cash cycle efficiently.
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Review and process new customer credit applications.
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Drive automation and workflow improvements within the AR function.
Leadership & Communication
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Lead and develop a small team of AR professionals.
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Coordinate with Customer Service to resolve billing and payment discrepancies.
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Respond to customer inquiries regarding balances and payment history.
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Maintain accurate customer records, including sales tax exemption documentation.
Process Management & Reporting
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Ensure accurate financial documentation and audit readiness.
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Contribute to strategic planning efforts and develop AR performance metrics.
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Collaborate across departments on special projects as needed.
Qualifications
Required
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5+ years of experience in accounts receivable, including 2–3 years in a leadership role.
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Strong organizational and communication skills.
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Proficiency with Microsoft Office Suite, especially Excel.
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Strong business judgment and attention to detail.
Preferred
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Experience working in a design-oriented or creative product environment.
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Background in high-growth or founder-led organizations.
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Track record of process improvement and team development.
What the Company Offers
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Inclusive and collaborative work culture
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Support for continued learning and career development
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A high-performing, talented team that values innovation
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Comprehensive benefits package, including health coverage, 401(k) match, and paid time off
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