Location: Aurora, IL
Pay Range: $23-24/hour
Benefits: Health, dental, and vision insurance. 401(k)
Role Overview: Brilliant Financial Staffing has been engaged in the search for a Credit/Collections Specialist. Our client located in Aurora, IL is looking for a Credit/Collections Specialist to join their team on a Contract-to-Hire basis. They are seeking someone that is comfortable with making collection calls and resolving discrepancies. Qualified candidates are encouraged to apply immediately!
Key Responsibilities:
- Majority of the day will be making collections calls daily along with email communication and supporting key accounts
- Reach out to client accounts on a portfolio of 140 accts that are up to 90 days past due
- Research and resolve any discrepancies, including mis-applied and unapplied payments/credits
- Reconciling accounts on a monthly basis to be sure things tie out during monthly close preparation - 75 accounts monthly
- Maintain communication with customers on past-due balances
- Excel: Must be comfortable working in excel, create spreadsheets and formulas, maneuver in different workbooks comfortably
- Must be able to thrive in a fast-paced environment
- Intangibles: Must have good communication skills, ability to work well with others. Look for reliable individuals as it's a smaller team