Location: Rockford, IL – 100% Onsite
Salary: $20/hour
Employment Type: Contract
Role Overview:
Brilliant Financial Staffing has been engaged in a search for a Front Desk Facilities Coordinator to join a growing precision machining and manufacturing company located in Rockford, IL. The company supports demanding Aerospace and Department of Defense programs and is seeking a personable, organized, and adaptable individual to serve as the face of the company while supporting front desk, facilities, administrative, and employee coordination needs.
Responsibilities:
- Serve as the first point of contact for visitors, customers, vendors, employees, and other guests
- Welcome and assist visitors while maintaining accurate visitor logs, badges, and access records
- Coordinate travel and scheduling for field service technicians who travel approximately 80% of the time
- Coordinate incoming and outgoing field service technicians and assist with related administrative needs
- Answer and direct incoming calls, emails, and inquiries
- Coordinate service visits with contractors, vendors, and maintenance providers
- Submit and monitor facility maintenance requests and work orders
- Maintain safety logs, facility records, and required documentation
- Maintain inventory lists and track tasks and items requiring follow-up
- Monitor office, breakroom, and facility supplies and replenish as needed
- Assist with conference room scheduling, meeting preparation, customer visits, and supplier meetings
- Support employee onboarding activities, including workspace and badge coordination
- Provide general administrative support to Operations, Facilities, Human Resources, and Leadership teams
- Assist with document management, filing, and record retention activities
- Support company security procedures and visitor control processes
- Protect confidential, customer, and export-controlled information
- Assist with compliance initiatives related to ITAR, security requirements, and customer audits
- Help with additional administrative, facilities, and operational projects as needed
Qualifications:
- High school diploma or equivalent
- 2–3 years of professional work experience in reception, office administration, facilities support, customer service, manufacturing, or a related environment
- Outgoing, personable, and professional demeanor
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Strong attention to detail and ability to maintain accurate records
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams
- Ability to handle sensitive and confidential information with discretion