Our client is seeking an experienced Accounts Receivable Manager to oversee the accounts receivable process and manage a high-volume portfolio of large customer accounts. This is an individual contributor role with no direct reports, but it requires strong ownership of the AR function, customer account management, aging, collections follow-up, reconciliations, and payment issue resolution.
This role is ideal for someone who can take full ownership of the receivables process, manage complex accounts, improve processes, and partner with internal teams and external customers to support timely collections and strong cash flow.
Key Responsibilities
- Manage the end-to-end accounts receivable process, including collections follow-up, cash application coordination, account reconciliation, and aging management.
- Own and manage a high-volume portfolio of customer accounts, including large and complex accounts.
- Monitor AR aging reports and proactively follow up on outstanding balances.
- Research and resolve payment discrepancies, short payments, unapplied cash, deductions, chargebacks, and billing issues.
- Maintain accurate customer account records and collection notes.
- Partner with billing, sales, customer service, operations, and finance teams to resolve account issues.
- Communicate professionally with customers regarding payment status, account balances, and past-due invoices.
- Prepare AR reporting, aging analysis, and cash collection updates for leadership.
- Identify process gaps and recommend improvements to strengthen collections, reduce aging, and improve account accuracy.
- Support month-end close activities related to accounts receivable.
- Assist with audits and provide AR documentation as needed.
Qualifications
- 5+ years of accounts receivable, collections, cash application, or related accounting experience.
- Experience managing high-volume receivables and large customer accounts.
- Strong understanding of AR processes, aging reports, reconciliations, cash application, and collections follow-up.
- Ability to manage complex customer accounts and resolve discrepancies independently.
- Strong Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and large data set management.
- Experience with ERP or accounting systems preferred.
- Strong communication skills and ability to work cross-functionally.
- Highly organized, detail-oriented, and able to manage competing deadlines in a fast-paced environment.
- Prior team leadership or supervisory experience is a plus, but this role does not have direct reports.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.