Job Title: ERP Support Analyst
Location: Rosemont or Aurora, IL (would consider full remote)
Salary Range: Up to $120K
Duration: Direct Hire/Perm
Role Overview:
Our client is seeking a detail-oriented and self-motivated ERP Support Analyst to join our growing ERP team. This individual will play a key role in supporting our existing Microsoft Dynamics NAV environment integrated with Project Pro and Serenic/Sylogist Payroll while helping drive our migration to Microsoft Dynamics 365 Business Central with Project Pro and Integrity Data’s Payroll NOW.
Key Responsibilities:
- Provide day-to-day end-user support across core ERP modules, including General Ledger, Job Costing, Field Service Management, Purchasing & Payables, Sales & Receivables, Inventory Management, and Payroll.
- Troubleshoot functional and technical issues in both NAV and Business Central environments.
- Support regular accounting cycles: weekly, monthly, quarterly, and year-end closing and reporting.
- Act as a subject matter expert (SME) to analyze, document, and resolve ERP issues, coordinating with business users and technical staff to identify root causes and implement solutions.
- Participate in the testing, validation, and rollout of upgrades, integrations, and software enhancements.
- Assist in training sessions and create documentation to enhance user adoption and process consistency.
- Support company growth through ERP onboarding for new acquisitions, including data migration, configuration, and end-user training.
- Collaborate with IT, accounting, operations, and project management teams to ensure system reliability and continuous improvement
Qualifications:
- Background in Accounting, Business Administration, or related field; equivalent professional experience considered.
- 4+ years of hands-on experience with Microsoft Dynamics 365 Business Central, including troubleshooting and user support.
- Previous experience with Microsoft Dynamics NAV (preferably versions 3.x–2009).
- Strong working knowledge of Project Pro and Payroll NOW by Integrity Data or Serenic/Sylogist Payroll preferred.
- Practical understanding of Financial, Operational, and Job Costing modules.
- Proficiency in Object Designer and comfort working within customized NAV/BC environments.
- Excellent analytical and troubleshooting skills with a methodical, customer-focused approach.
- Strong written and verbal communication skills; able to work effectively with cross-functional teams and at all organizational levels.
- Microsoft Dynamics certification(s) in NAV or Business Central is a plus.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.