37759 | Senior Billing Coordinator

Job Title: Senior Billing Coordinator
Location: Chicago, IL (hybrid schedule)
Salary Range: $100-115K (dependent on experience and qualifications)
Benefits:

• Medical, Dental, Vision Insurance
• 401k

Role Overview:
Brilliant has been engaged in a search for a Senior Billing Coordinator for our legal industry client located in Chicago. The Senior Billing Coordinator will take ownership of the full billing and collections cycle for a designated portfolio of client matters. This role requires building and maintaining strong relationships with attorneys, business team personnel, and clients to ensure timely, accurate, and compliant billing in accordance with client and firm guidelines. The ideal candidate will be detail-oriented, proactive, and comfortable working in a fast-paced legal environment.

Key Responsibilities:

• Manage the complete billing and collections process for assigned portfolios, ensuring compliance with client and attorney specifications.
• Review rates for accuracy; monitor fee arrangements, budgets, fee caps, and discounts; escalate potential issues as needed.
• Oversee the prebill-to-final-bill process, ensuring timely review and submission of accurate invoices in required formats.
• Accurately document disbursements; process write-downs, write-offs, and time transfers per firm policy.
• Handle e-billing processes across multiple platforms, ensuring accuracy and compliance with client requirements.
• Resolve billing rejections and discrepancies promptly; provide training on new billing policies, processes, and system functionality as needed.
• Conduct regular meetings with partners to review aging reports and inventory; proactively address potential billing challenges.
• Communicate billing arrangements and updates to clients; provide ad hoc reporting and billing forecasts as required.
• Maintain current prebill status reports; ensure system records are accurate and up to date.
• Support cross-training initiatives to ensure coverage across portfolios.
• Participate in process improvement initiatives for the billing team; propose and implement efficiencies.

Qualifications:

• Prior experience in the legal industry in a billing, collections, or client accounts role.
• Proficiency with Microsoft Excel, including v-lookups and pivot tables.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to work effectively in a collaborative, fast-paced environment.
• Bachelor’s degree (or equivalent combination of education and experience).
• Familiarity with multiple e-billing platforms and law firm financial systems.
• Strong interpersonal skills; able to work seamlessly with attorneys, staff, and clients.
• Adaptable and open to change; eager to learn and grow.
• Proactive problem-solver with a continuous improvement mindset.

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

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