Cash Application/Collections Specialist Responsibilities:
- Responsible for monitoring and maintaining a portfolio of accounts, including but not limited to resolution process development, account adjustments
- Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns
- Post reversals for any misapplied cash - 100 per week
- Reconcile the daily cash receipts, 25 per day
- Reconcile all cash GL accounts for period close (will train on this), high volume, each rep is in charge of roughly 25 accounts
- Update all cash reports (All lockbox Batches, daily routing and remote deposits)
- Downloads all ACH/Wire back up from bank websites
- Assists Credit and Collections team to confirm receiving Wire payments for prepay-customers
- Fill out EFT/ACH forms for customers requesting to pay by ACH
- Be involved with or lead special projects as time or capabilities allow
- Strong Communication skills
- Experience with collections
- Microsoft Excel Exposure
If you are interested in this direct hire role please apply asap!
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