Job Responsibilities:
- Responsibilities include working closely with the Associations, Board of Directors to manage and operate the community, facilitate solutions to problems, ensure accuracy of invoicing, provide oversight of contracted work, attend meetings as needed, and communicate effectively with all.
- Provides management, direction, and leadership to ensure properties are maintained and operated in accordance with Company objectives and meets and/or exceeds the expectations of our clients.
- Oversees the day-to-day operations of the property.
- Interacts daily with the office staff, vendors, contractors, and Board of Directors.
- Oversight of the office staff, maintenance staff, housekeeping staff, grounds staff, pool staff.
- Ensure all proper HR paperwork is complete for each on-site employee and forwarded to corporate. This includes any changes and updates throughout the course of employment.
- Direct all phases of property operations and react to any emergencies in a manner that not only conveys confidence in both the employees and unit owners, but also results in a minimum amount of inconvenience, injury or damage to persons, equipment and property.
- Approve purchases and contracts.
- Review homeowner leases, particularly those with clauses that affect the operations.
- Review and approve payroll.
- Conduct routine inspection of property.
- Review monthly arrears report. Manage all delinquent accounts to ensure prompt payments.
- Understand and adhere to property management contract and operating procedures.
- Coordinate Board of Director meetings, Annual Election meetings and Budget meetings.
- Responsible for accurate and timely monthly reporting. Including variance reports, monthly capital status reports, contract summary reporting, etc.
- Responsible for the upkeep of office equipment including leases.
- Executive summaries.
- Conduct a detailed monthly review of all operating costs and produce variance explanations and reports. Compare revenue, expense and capital expenditures to budget and report on them accordingly.
- Timely and accurate preparation of annual operating and capital budgets.
- Review and maintain homeowner logs, work orders and remedial actions taken.
- Implement proper reporting procedures for events such as accidents, incidents and theft. Follow up with proper dispatching of these reports to the appropriate sources. Respond promptly to any issue that may arise in a courteous and helpful manner.
- Coordinate special requests by homeowners for services.
- Maintain constant contact and communication with homeowners/occupants by providing relevant information via meetings, memorandums, rules and regulations, security recommendations, fire and life safety hazards, scheduled maintenance that may affect owners, etc.
- Minimum of 4 years’ experience in property management. CAM Required
- Strong analytical skills, excellent written and oral communication skills, ability to multi-task.
- Good in Excel, Word and Property Management Software. (Rent Manager / Yardi).