Experience preferably in large volume environment with large ERP systems such as SAP, Oracle etc..., intermediate excel skills highly desirable. This is not phone collectors, this individual will have to analyze accounts transactions, interact with customers via emails and progressive collection, contact centralized Treasury division to locate payments and have them reapplied if incorrect, interact with Billing department if invoices are not correct and credits are needed. Payment methods handled are Credit Cards, ACH, Wire and check. Each collector is assigned a few large portfolio of accounts to own.
Responsibilities:
• Monitors credits and debits for accounts
• Follows posts of payments for customers, sends payments to accounts, verifies payment or deposits, monitors unpaid invoices and contacts customers who are late on payment
• Balances daily and month end account receivable to general ledger balances
• Conducts credit checks, as necessary
• Investigates outstanding invoices, negotiates payment terms, and processes liens for collections, when necessary
• Enters data into accounts receivable general ledger accounts
• Reviews new customer terms with new accounts
• Assists financial department with various administrative tasks
• Other duties as assigned
Qualifications:
• 1-3 years’ experience in collections or general accounting, or equivalent education.
• 1 year administrative or traditional office experience
• Ability to analyze information and resolve issues
• Possess strong attention to detail, communication skills, data entry skills, and math skills
• Solid understanding of basic accounting principles, fair credit practices and collection regulations
• Proven ability to calculate, post and manage accounting figures and financial records
• Bachelor s degree preferred
• Proficient in MS Office Suite (Word, Excel) and QuickBooks
3 MUST HAVES
1. Ability to learn new software quickly
2. Computer proficiency
3. Comfortable in a very fast pace work environment
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