Brilliant Financial Staffing has been engaged in a search for an Collections Specialist with our client. The Collections Specialist will be brought on a contract basis with potential for contract to hire. Qualified candidates will be considered immediately and begin the interview process.
Collections Specialist Responsibilities:
- Monitor accounts receivable and identify overdue accounts
- Answering inbound phone, emails and internal questions related to invoices and payment and documenting all customer activity
- Maintain records of contacts and any payments collected from the customer
- Research and resolve disputes/issues preventing payment
- Investigate and resolve customer inquiries
- Send out statements and invoices
- Handle a portfolio of accounts making collection calls and follow-ups for assigned accounts in order to meet goals
Collections Specialist Qualifications:
- Collections experience
- Detail oriented
- Strong Excel skills
- Degree not required by preferred